At Kokila Infratech, we value the trust and privacy rights of our esteemed customers. This Privacy policy describes the data we collect on our website, its purpose and usage. It also details the rights and choices regarding your personal information, and how you can contact us about our privacy practices. Please read this Privacy Policy carefully before availing our products or services.
General
1. In this Privacy Notice, the following definitions are used:
● “Data” shall mean your personal information, which we collect, receive or process while you access our website.
● “Cookies” means small files placed on your device when you either visit or access certain services of a website. They generally allow a website to remember your preferences for a certain time period.
● “Data Protection Laws” shall mean any applicable Indian law relating to the processing of Data.
● “Service Providers” are entities that offer services, whom we may disclose your Data for a specific purpose according to a written contract.
● The use of our website is solely governed by this Policy. Any changes made by the Company from time to time, at its sole discretion.
Information We Collect
To improve our service, we collect information in the following ways.
1. Contact information: This includes your full name, email address, phone number, residence address, and other contact data as necessary.2. Financial information: It includes the payment details, transaction history, and mode of payment.
3. Technical information: We may access your Internet Protocol (IP) address and similar information collected through cookies, and similar other technologies.
4. Product and service information: Your registration details, and program-specific information, when you request products and/or services directly from us or participate in marketing programs.
5. Your reviews, feedback and opinions about our products, programmes and services.
How We Collect Data
We collect Data in the following ways:
● Information you provide: We receive and store any information you provide on our website.● Information collected automatically: We use “cookies” to receive and store different types of information when you interact with us through our website.
● E-mail Communications: We may also collect and save the information you share with us on our official email ID.
Use of Personal Data
We may use the collected data for the following purposes.
● Fulfil our obligations as per the contract signed between you and us.● Provide products or services and communicate with you about products or services offered by us.
● Enable Kokila Infratech to offer the products or services and inform you regarding the same.
● Process, disclose, and share the data with other third parties which have business or contractual dealings with us.
● Offer you personalised recommendations and improve your experience on our website.
● Operate, evaluate and improve our business and website.
● Generate customised data for insights that allow us to understand customer behaviour and trends.
● Reach out to you for responding to your requests, questions, feedback, claims or disputes.
● Protect against potential fraud, and illegal activity to prevent financial loss and safeguard sensitive information.
● For other purposes, where you shall be notified at the time of collection, and as required by applicable law.
Processing of Data
Where required, we may ensure that there is a legal basis to justify the processing of your data. We need to process your data to carry out our obligations arising from the legal contracts between you and us. If you enter into a contract with us concerning our product or services offered on our website, we may process certain data to fulfil our obligations. This also includes steps for effective communication with you about such products or services.
Information Sharing and Disclosure
The use of your personal information is restricted only to our trusted employees, who reasonably require data to fulfil their duties and offer the best services to you. Kokila Infratech does not rent, sell, or share personal information with unauthorised individuals. However, we may share some information under special circumstances as listed below.
● We may share data with our trusted partners who work with us under confidentiality agreements. However, these firms don’t have any kind of independent rights or legal authority to share this data.● Your personal information may be accessed by our agents or contracts of Kokila Infratech to facilitate the processing of transactions whenever required.
● We may share the collected data in order to respond to court orders, government authorities, and law enforcement agencies. This is done to exercise our legal rights and defend against legal claims.
Data Retention and Security
The information you provide is stored in safe servers, subject to disclosure as per this Privacy Policy. Kokila Infratech’s databases and information are also protected with appropriate firewalls. User Information is retained for only the limited time period necessary for the purposes for which it was processed.
Given the nature of online transactions, Kokila Infratech does not take any responsibility for the transmission of information including to the platform. Any online sharing of data is done at your risk. Kokila Infratech is not liable for you or any third party circumventing the privacy settings or security measures implemented on the platform.
How to Contact Us
For any request to review, update, or delete your personal information, please submit a request through email at kokilainfratech@gmail.com. You may contact us for information on service providers and partners with whom we may share your data in compliance with this Privacy Notice and applicable law.
